Orders

Online at any time of the day, select the products you want and place them in the shopping cart. Once you have completed your purchases, please complete the order form :
A. If this is your first time sending your order, please fill in the required fields in the New Member Registration.
B. If you have already signed up, just fill in your MyAccount email and password.
C. If you wish to complete your order without registration, click Order Without Registration, fill in your details and your order will be completed immediately by selecting: Order Completion.

PLEASE NOTE: If you live in a country where your government may require additional taxes or duty to be paid for receiving alcohol, you the customer are responsible for deciding to declare this. By purchasing wines from us, you accept full responsibility in deciding whether to declare & pay additional taxes for your wines and accept AFIANES WINES will not incur any such charges, should they arise.

Payment methods

1. By depositing in a bank account, the ‘Sender’ is selected in the option where it is requested to determine who is responsible for the costs
Choose the Bank that serves you, make the deposit and
A. The depository is sent to us if it is done through webbanking
B. You inform us by telephone that the deposit has been made.
2. Credit or Debit Card. The Transaction is completely secure and is carried out through the Piraeus Bank system.
3. Paypal system.

Shipping time & fees in Greece

Shipping in Greece takes 7 – 10 working days and the shipping fees are :
1 to 3 bottles 6 euros shipping fee
4 to + bottles 8 euros shipping fee plus 2 euros for every extra bottle.
(Ex. 1 bottle the shipping fee is 6eurors. 2 bottles the shipping fee is 6 euros. 3 bottles the shipping fee is 6 euros. 4 bottles the shipping fee is 8 euros. 5 bottles the shipping fee is 10 euros.)
This time is including the time the boat need to come to Ikaria and pick your bottles <3.

Shipping times & fees International

Times are including 2 – 3 processing days so the boat comes to Ikaria and picks up your bottles.

Austria:  15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
Belgium:  15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
Brazil:    15-50 working days, from 1 – 3 bottles total of 145 euros from 4 – 6 bottles total of  200 Euros
Cyprus:  15-50 working days, from 1 – 3 bottles total of 85 euros from 4 – 6 bottles total of  115 Euros
Czech Republic:  15-50working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 82 Euros
Denmark:         15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 92 Euros
Finland:            15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 92 Euros
France:             15-50 working days, from 1 – 3 bottles total of  62 euros from 4 – 6 bottles total of 74 Euros
Germany:        15-50 working days, from 1 – 3 bottles total of  62 euros from 4 – 6 bottles total of 74 Euros
Iceland:          15-50  working days, from 1 – 3 bottles total of  85 euros from 4 – 6 bottles total of  115 Euros
Ireland:            15-50 working days, from 1 – 3 bottles total of 72  euros from 4 – 6 bottles total of   92 Euros
Italy:                15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
Luxembourg:  15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
Lietuva:          15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 92 Euros
Letonia:          15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 92 Euros
Mexico:            15-50 working days, from 1 – 3 bottles total of 135  euros from 4 – 6 bottles total of 185 Euros                                                                                                          plus 40 Euros for tax fees
Monaco:          15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 72 Euros
New Zealand:  15-50 working days, from 1 – 3 bottles total of   145 euros from 4 – 6 bottles total of 185 euros            plus 40 euro for tax fees
Norway:  15-50 working days, from 1 – 3 bottles total of 85 euros from 4 – 6 bottles total of 115 Euro
Netherlands:  15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
Poland:          15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 82 Euros
Portugal:        15-50working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 82 Euros
South Korea: 15-50 working days, from 1 – 3 bottles total of 145 euros from 4 – 6 bottles total of 1195 euros              plus 40 euro for tax fees
Spain:          15-50 working days, from 1 – 3 bottles total of 72 euros from 4 – 6 bottles total of 82 Euros
Sweden:      15-50 working days, from 1 – 3 bottles total of 72  euros from 4 – 6 bottles total of 90 Euros
Switzerland:    15-50 working days , from 1 – 3 bottles total of 85 euros from 4 – 6 bottles total of 115 euros                +tax fees from Swiss
Slovenia:              15-50 working days, from 1 – 3 bottles total of 72  euros from 4 – 6 bottles total of 82 Euros
Japan: 15-50 working days, from 1 – 3 bottles total of 135 euros from 4 – 6 bottles total of 185 euros plus 40 euro for tax fees
Hong Kong: 15-50 working days , from 1 – 3 bottles total of 135 euros from 4 – 6 bottles total of 185 euros plus 40 euro for tax fees
Hungary:    15-50 working days, from 1 – 3 bottles total of 62 euros from 4 – 6 bottles total of 74 Euros
United Kingdom:  15-50 working days, from 1 – 3 bottles total of 85 euros from 4 – 6 bottles total of 115 Euros

Australia : we only deliver to New South Wales, Victoria, Australian Capital Territory, South Australia, Western Australia and Tasmania. 15-50 working days, from 1 – 3 bottles total of 135 euros from 4 – 6 bottles total of 185

Sometimes, an additional tax is imposed by the customs authorities, which is not included in the cost of the order. As a sign of goodwill and a loyal relationship, we return this cost to you with your next order. You just need to send us the receipt

United States*: 15-50 working days from 1 – 3 bottles total of 135 euros from 4 – 6 bottles total of 185 euros

Sometimes, an additional tax is imposed by the customs authorities, which is not included in the cost of the order. As a sign of goodwill and a loyal relationship, we return this cost to you with your next order. You just need to send us the receipt

*There is quantity limit for shipments in each state :

Alaska AK: No quantity limitation Missouri: 18 liters (24 bottles)                                                                              Nevada: No quantity limitation

Colorado CO: No quantity limitation New Hampshire: 2.8 liters (3 bottles)

Connecticut CT: 18 liters (24 bottles) New Mexico: No quantity limitation

Delaware: 9 liters (24 bottles) New York NY: No quantity limitation

Florida: 3.8 liters (5 bottles) North Carolina: 8 liters (10 bottles)

Georgia GA: 18 liters (24 bottles) North Dakota: No quantity limitation

Hawaii HI: 18 liters (24 bottles) Ohio OH: 4.5 liters (6 bottles)

Illinois IL: 9 liters (12 bottles)

Indiana: 18 liters (24 bottles) Pennsylvania: 3.8 liters (5 bottles)

Iowa: 4 liters (5 bottles) Rhode Island: No quantity limitation

Louisiana: No quantity limitation Tennessee: 18 liters (24 bottles)

Maine: 3.8 liters (5 bottles) Washington: 1 liter (1 bottle)

Michigan MI : 9 liters (12 bottles) Washington, D.C.DC: 9 liters (12 bottles)

States we DO NOT ship : Alabama, Arkansas, California, Idaho, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Mississippi, Montana, Nebraska, New Jersey, Oregon, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

We don’t ship to Canada, Arabian countries.

Cancellation Policy

  • Cancelling Orders: If you wish to cancel an order, please contact us at info@afianeswines.gr or call us at 2275040008
  • Cancellation Timeframe: Orders can be canceled within 24 hours of placement, provided they have not already been shipped or processed.
  • When the cancellation takes place in the first 24 hours.Then if the platform has been used is the STRIPE or PAYPAL , we do not return the percentage that the platforms keeps, (for the ORDER and for the REFUND), this is a total of 6.8%.

    If all other methods are used then 100% of the deposit amount is returned

  • Cancellation Fees: 25% of the total amount payed will be kept by our company for processing fees and penalties.

Products that arrived damaged
We replace them at no cost to you if you inform us the day of the reception.
Personal Transaction Security Guarantee
Thank you for choosing us and we pay you back with the utmost security. Please be advised that your transactions are completely secure, as it is impossible to decode the data that is transmitted using SSL (SecureSockerLayer). The security environment is certified and supported by Piraeus Bank and Alphabank.
In addition, we inform you that for security reasons, Afianeswines never stores your credit card information, so you will be asked for your credit card information every time you choose. This enables you to safely make your purchases online either by cash or by credit card through Piraeus Bank and Alpha bank every day, 24 hours a day, 365 days a year.

If you have any questions about your shipment, just send us a message 🙂

Protection & Privacy

WE PROTECT OUR CUSTOMERS
At Afianes wines we respect our customers so we are committed to protecting your personal information and safeguarding your purchases

1. Personal Data Security Guarantee
The management and protection of our customers’ personal data at www.afianeswines.gr in accordance with the General Regulation on the Protection of Personal Data 2016/679 / EU and in general Greek and European legislation, in compliance with all required and required security rules of this file. The person responsible for the processing of the above data is Mr. Afianos Grigoris who can be contacted for the exercise of your legal rights at Prof. Elias, Raches, Ikaria, 83301, tel. 2275040008. www.afianeswines.gr acts in accordance with applicable law, safeguards the privacy of every visitor and registered member and undertakes not to transmit to any third party (legal or natural) for any reason whatsoever, with the exception of relevant law provisions. and to the competent authorities only.

Maintains files with personal data, which the visitor himself logs and sends when registering as a member, or sends them via any contact form, by order, solely for the purposes of contacting www.afianeswines.gr with the person concerned data. www.afianeswines.gr collaborates with payment service providers (eg transport and courier companies, banks, etc.), statistical services, IT service providers, necessary to serve users of the site, to conduct business but also securing data. The above providers have access to the personal data, as long as they are necessary for the operation of their services and are required to use the personal data in accordance with this privacy statement and the personal data protection laws of Greek law.
www.afianeswines.gr cannot guarantee the security of data transmitted over networks, as long as it is not protected by appropriate security measures required by law and does not take any direct, indirect, positive, relevant, any backup, material or non-damage that the user may have suffered from accessing the Internet.
The visitor / user can contact the company at info@afianeswines.gr to find out anything about their privacy policy, their correction or their complete deletion. He can also make corrections to his account or delete his account from www.afianeswines.gr through the management of his account.
Lastly, www.afianeswines.gr may maintain non-personal data, that is, data that does not identify the person who submitted them, due to statistics and traffic estimates.

2. Cookies
www.afianeswines.gr does not use cookies permanently to collect visitors’ personal information while navigating the site. However, some web sites on the site may temporarily trigger cookies which are deleted when the visitor’s browser terminates at www.afianeswines.gr.

3. IP addresses
The IP address through which the visitor’s computer has access to the Internet and subsequently to www.afianeswines.gr is used solely for the collection of statistics or for the protection of malicious attacks on www.afianeswines.gr and is subject to the terms of personal protection. data analyzed above.

At our winery-eshop (afianeswines.gr/eshop) by the term (shipping cost) we mean, shipping costs with UPS plus the fuel surcharge, the environmental footprint cost,
customs clearance to leave Greece, the customs to enter the foreign country.
EXTRA TAXES THAT WILL OCCUR IN THE FOREIGN COUNTRY ARE NOT INCLUDED. THESE BURDEN THE CUSTOMER.

For order return
The customer can return the goods without opening the packaging and within 14 days after delivery, AT HIS OWN EXPENSES.
After receiving the goods shipped back to us, we will refund the cost of the goods but not the shipping costs within 3 working days.

Also, accepting the terms and conditions in the end of your order, YOU AUTHORIZE US TO SIGN THE DECLARATION OF UNACCOMPANIED BAGGAGE WINE SHIPMENTS
(INTERNATIONAL UNACCOMPANIED BAGGAGE WINE SHIPMENTS TO AMERICAN CONSIGNESS) in order not to waste time preparing the shipment.